Stuff4fun - Terms & Conditions of Sale
Welcome to the stuff4fun website terms and conditions page. These terms and conditions will apply exclusively to the use of this website at www.stuff4fun.co.uk. By accessing our website and/or placing an order, you agree to be bound by these terms and conditions.
By use of the website you indicate your acceptance of these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, please do not use this website.
The www.stuff4fun website is operated by:
Stuff 4 Fun, whose office is at 49 Wallingford Road, Cholsey, Oxfordshire, England. OX10 9LG
Our contact details are as follows:
49 Wallingford Road
Telephone number: 07593 791383
1.1 You will be able to access this Website without registering your details with us, however certain
areas of www.stuff4fun.co.uk are only available to you if you provide your personal details.
1.2 The terms and conditions may be revised at any time by us by updating this notice. We recommend
that you check www,stuff4fun.co.uk periodically to update the then current terms and conditions, as
they are binding on you. Certain parts of our terms and conditions may be superseded by
specifically designated legal notices or terms placed on a particular page of this Website. If you do
not wish to accept any new terms and conditions after we have posted a notice or updated this
document, you should not continue to use this Website.
2. ORDERING FROM US
2.1 Orders will be deemed as placed with stuff4fun by completion of our online checkout process. During
the checkout process you will be given the opportunity to review your order and correct any errors,
an order acknowledgement, detailing the products you have ordered, will be sent to you in
confirmation. Please note that this acknowledgement is not an order confirmation or order
acceptance by stuff4fun.
2.2 Acceptance of you order will take place when we despatch of the goods. A despatch confirmation will
be sent by email. On despatch of the order the purchase contract will be deemed as made even if
your payment has been processed immediately, unless we have informed you that we do not accept
your order or your order has been otherwise cancelled by you.
2.3 Reasons why we may refuse to accept an order is but not limited to:
(a) Where goods are unavailable within a reasonable time;
(b) If there is a pricing or product description error;
(c) Where your payment is not authorised; or
(d) if you do not agree to be bound by our terms and conditions
2.4 Payments can be made by the methods specified on the website. For information about secure online ordering see
our security policy.
3.1 All prices include VAT (where applicable) at the current rates.
3.2 Charges for packing, carriage and insurance will be added to your order during the checkout
process, the current rate is £4.95 per order regardless of the number of items ordered
3.3 The pricing shown on our website is the current offer; this can be reviewed and amended to reflect
the pricing from our suppliers at any time.
3.4 While we try and ensure that all prices on our website are accurate, errors may occur. If we
discover an error in the price of the items you have ordered we will inform you as soon as possible
and give you the option of reconfirming your order at the correct price or cancelling it. If we are
unable to contact you we will treat the order as cancelled. If you cancel and you have already paid
for the goods, you will receive a full refund.
4.1 We aim to despatch by Royal Mail all orders within 48-72 hours of payment subject to availability, If any item is out
of stock we will contact you as soon as possible with the anticipated despatch date and give you the option to agree
to wait or to remove the item from your order. If we are unable to deliver any product ordered within a reasonable
time we will refund any payment made for those items.
4.2 We will not be liable for any other losses or expenses which you may suffer as a result of our inability to supply or for
the actions or failure of any third party to carry out their contractual obligations.
4.3 Delivery can take between two to five working days from the date of shipping and a signature will be required on
delivery. If there is no one is available to receive the delivery our agent will leave a card and the package/parcel
returned to the depot for collection by the recipient.
4.4 It should be noted that this is not a guaranteed service, Royal Mail terms and conditions state that they do not
consider a parcel missing until fifteen days from the date of despatch. Therefore, Stuff4fun will not be able to send
out replacement orders or refund missing parcels until fifteen days after despatch.
4.5 Should you require a faster delivery service we can offer next working day, subject to stock availability, please
enquire for the cost of this service at the time of order
5. CANCELLATION AND RETURNS POLICY
5.1 If you wish to cancel your order:
(a) Before the despatch of your order you must notify us by email to email@example.com; or
(b) if your order has already been dispatched to you, by returning the goods to us in accordance with clause 5.2
5.2 You have the right to return goods you have ordered from us for any reason within 7 days of receipt of your order
subject to certain conditions detailed below. In all case we will offer a full refund or exchange to the value of the
original purchase price of the item. The costs of returning goods to us shall be borne by you.
Upon receipt of the goods we will provide you with a full refund for the amount paid including any charges made for packing and delivery unless the product was reported by you as faulty, see clause 5.3; if preferred a product exchange to the value of the original purchase may be requested, where this occurs the original purchase will be credited in full and the replacement products will be treated as a new order.
The rights to return the goods to us as referred to in clause 5.2 will not apply in the following circumstances:
a/ If the product has been used, or is not returned to us in the original packing.
b/ If the original packaging has been damaged, including where the header card has been being folded.
c/ The costume is returned smelling of perfume, nicotine or body odour.
d/ In all cases goods must be returned to us in the original condition and in re-saleable condition.
e/ Where items have been modified or customised to the customer’s specific instructions
Any items returned to us that does not fully meet with our Returns Policy will be advised as such and held for a period of 90 days to allow the customer to either arrange collection or to make payment for redelivery. We only offer a signed for service at out standard delivery cost. On expiry of the 90 days if we have not heard from you the items will be destroyed.
IMPORTANT: For reasons of personal hygiene teeth, eyelashes, false nails, wigs, beards, moustaches, tights/stockings, undergarments and face paint cannot be returned unless the packaging is original, unopened and sealed as supplied, this is clearly stated on our returns form.
5.3 Faulty items: All products are thoroughly checked by Stuff4fun on receipt from our suppliers and prior to despatch to
ensure they are in perfect condition. However if on receipt of you order you find that the item is faulty or where
damage has occurred in transit you must sign accordingly and then contact us immediately by email to
enquires@Stuff4fun.co.uk or at the latest within seven(7) working days from the date of receipt, notifying us of the
Returns goods will be inspected and authorised for a replacement or a full refund of the original purchase price
Cheque refunds can be requested but will be subject to a fee of £2.75 to cover banking charges.
Please allow up to fourteen days for Card refunds.
In all cases a returns form “S4F-R” must be completed and emailed to firstname.lastname@example.org and enclosed with all returns. A copy will be supplied by email for all eligible return requests. The information provided on this form is required to process the refund, without the correct document refunds may be delayed.
We recommend that you return items by a signed for Delivery service with appropriate insurance and proof of posting is obtained from the receiving Post Office. Stuff4fun cannot be held responsible for items not received from Royal Mail.
The provisions of this clause do not affect your statutory rights.
6. SERVICE ACCESS
6.1 We will endeavour to ensure that this Website is available 24 hours a day, however we will not be held liable if for
any reason this Website is unavailable for any period or at any time.
6.2 It is possible that access to this Website may be suspended temporarily and without notice in the case of but not
limited to system failure, maintenance or repair or for any other reason beyond our control.
7.1 You are permitted to print and download extracts from this Website for your own use on the following conditions:
(a) That you do not modify in any way documents or related graphics on this Website;
(b) graphics from this Website are used only with the accompanying text; and
(c) this permission notice with any copyright and trade mark notices appear in all copies.
7.2 Unless stated otherwise, the copyright and other intellectual property rights in all material on this Website (including
but without limitation photographs and other graphical images) are owned by stuff4fun, our suppliers or our
licensors. For the purposes of these terms and conditions, any use of material from this Website other than in
accordance with clause 7.1 above for any purpose is prohibited. Any breach of the terms in these terms and
conditions will automatically terminate your permission to use this Website and any printed or downloaded extracts
must immediately be destroyed.
7.3 Subject to clause 7.1, no part of this Website may be reproduced or stored in any other website or included in any
public or private electronic retrieval system or service without prior written permission from a director of Stuff 4 Fun.
7.4 Any rights not expressly granted in these terms are reserved.
8. VISITOR MATERIAL AND CONDUCT
will be considered non-confidential and non-proprietary and we will have no obligations with respect to such material.
Such personal information received will only be used for the purposes intended. It is not the intention of Stuff4fun to
pass this information to any other commercial or non commercial body for any other reason other than to fulfil the
contract or enquiry.
8.2 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is abusive, blasphemous, defamatory, discriminatory, indecent, inflammatory, liable to incite racial hatred,
menacing, obscene, offensive, pornographic, scandalous, seditious, threatening, in breach of privacy, in breach of
confidence, or which may cause annoyance or inconvenience;
(b) for which licences and/or approvals are necessary but have not been granted;
(c) which give rise to civil liability, constitutes or encourages conduct considered to be a criminal offence, or would
otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the
(d) that would be technically harmful (including but without limitation, computer viruses, corrupted data harmful
components, logic bombs, Trojan horses, worms, or other malicious software or harmful data).
8.3 You may not misuse the Website (including but without limitation, by hacking).
8.4 stuff4fun will fully co-operate with any law enforcement authorities or court order requesting or directing us to
disclose the identity or locate anyone posting any material in breach of clauses 8.2 or 8.3.
9. LINKS TO AND FROM OTHER WEBSITES
9.1 To provide increased value to our customers, we may provide links to other websites or resources for you to access
at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website stuff4fun is
not responsible for the availability of such external sites or resources, and do not review or endorse and are not
responsible or liable, directly or indirectly, for
(i) the privacy practices of such websites,
(ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other
materials or services on or available from such websites or resources or
(iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or
alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products,
goods or other materials or services available on such external websites or resources.
9.2 If you would like to link to this Website, you may only do so with the written authority of a director of stuff4fun,
conditions will apply.
9.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and
completeness of the material on this Website. We may make changes to the material on this Website, or to the
products and prices described in it, at any time without notice. The material on this Website may be out of date, and
we make no commitment to update such material.
9.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind.
Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude
all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by
law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and
conditions might have effect in relation to this Website.
10. LIABILITY AND INDEMNITY
10.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence,
fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable
10.2 Subject to Section 10.1 above, stuff4fun will use reasonable endeavours to verify the accuracy of any information
on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding
the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the
site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy,
reliability of the website. Stuff4fun will not be responsible or liable to you for any loss of content or material
uploaded or transmitted through the website and stuff4fun accepts no liability of any kind for any loss or damage
from action taken or taken in reliance on material or information contained on the site.
10.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software
or data, you assume all costs thereof.
10.4 Subject to Section 10.1 above, other than as expressly provided in these terms and conditions with respect to
specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties,
terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under
10.5 Subject to Section 10.1 above, stuff4fun will not be liable, in contract, tort (including, without limitation,
negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or
otherwise out of or in connection with the terms and conditions for any
a/ economic losses (including without limitation loss of revenues, data, profits, contracts, business or
anticipated savings); or
b/ loss of goodwill or reputation; or
c/ special or indirect losses
d/ suffered or incurred by that party arising out of or in connection with the provisions of any matter
under these terms and conditions.
10.6 Notwithstanding the above, subject to Section 10.1 stuff4fun aggregate liability (whether in contract, tort or
otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for
the product(s) in respect of one incident or series of incidents attributable to the same clause.
10.7 We will take all reasonable precautions to keep the details of your order and payment secure, but unless we are
proven negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information
provided by you.
10.8 This clause 10 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation
12. GOVERNING LAW AND JURISDICTION
12.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved
exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
12.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the
United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If
you access this Website from locations outside the United Kingdom, you do so at your own risk and you are
responsible for compliance with local laws.
13. Intellectual Property
13.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials
and/or content made available as part of your use of this website shall remain at all times vested in us or our
licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
13.2 You acknowledge and agree that the material and content contained within this website is made available for your
personal non-commercial use only and that you may only download such material and content for the purpose of
using this website. You further acknowledge that any other use of the material and content of this website is strictly
prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit,
publish, display, distribute, commercially exploit or create derivative works of such material and content.
14.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
14.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the
invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full
force and effect.
14.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third
Parties) Act 1999.
15. PRODUCT IMAGES
All images used on www.stuff4fun.co.uk are used with the express permission of the copyright holders. Stuff 4 fun endeavour to keep all product images up-to-date, however these are for representation purposes only and are subject to change without notification by the manufacturers.
Stuff 4 Fun recommend that you print and keep a copy of these Terms and Conditions for your own reference, last updated 02nd February 2011.